Here at She Wears All, we hope that you are satisfied with your item(s). If for any reason you want to return your item you may do so for a full refund (excluding delivery costs) please complete and print our returns form here & place it inside the parcel, please email us and we shall let you know our returns address.
Please note that unfortunately we do not offer:
- An exchange on the item you wish to return.
- Free or prepaid returns.
Items returned without a completed returns form will result in a delay in processing its return.
All the items must be returned in a saleable condition within 14 days from receiving your order. Please also keep your proof of postage, as we will not be held liable for missing parcels.
Please take extra care when trying on your new purchases.
All item(s) returned to us must:
- Be in its original condition and in its original packaging.
- Have the swing tag still attached.
- Items should not smell of any washing powder, odour, or perfume.
- Be unused/ not worn.
- Be unwashed.
- Have no make-up, fake tan, body lotion or other marks.
Garment inspections are carried out on all returned items. If they do not meet the standards of our return policy they will not be accepted for a refund, we reserve a right to refuse a return, and you will lose your goods and refund money.
Please allow 14 days from the day your parcel is received for your refund to be processed. Please note that refund times are dictated by the card issuers and are outside of our control. We will email you to let you know when your refund has been completed.
If in the rare circumstance you received the item faulty – please contact us first at firstname.lastname@example.org regarding the fault for further details.
This does not affect your statutory rights.